Cornick Help Center

    MDVR-J400 Tracksolid Pro User Guide

    Tracksolid Pro Website & App guides for commonly used features

    Tracksolid Pro App

    The Tracksolid Pro app is available for both iOS and Android.

    The Tracksolid Pro Website can be used to view Location and Trip History, Live & Recorded Video and Event & Alerts History and Video.

    App Navigation

    Location & Trip History

    The MDVR-J400 will display the vehicles current GPS location, as well as other details such as current speed. It will also record any driving done as a 'trip' which can be viewed later in the Tracksolid Pro app.

    View the current location of the vehicle

    In the Tracksolid Pro app, tap on , then  
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    View Trip History of a Vehicle

    In the Tracksolid Pro app, tap on , then  
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    Live & Recorded Video

    The MDVR-J400 has an external front facing camera, and an internal driver facing camera. 

    When the vehicle's ignition is on, the external and internal cameras will record footage to the MicroSD card installed in the MDVR-J400 and the internal flash memory. If an event happens (Crash, vibration, etc) footage will be uploaded to the cloud and can be viewed in the even history if it has been configured.

    View Live camera video feed

    To reach the the camera page, navigate to  > > .
    If the vehicle ACC is off, it may take a few minutes to load as the MDVR-J400 will need to wake up first.

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    View and export recorded footage 

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    Info

    To view recorded footage from the MDVR-J400, the phone must be nearby the vehicle so it can connect to a temporary WiFi network. If this is not possible, the footage should be viewed via the Tracksolid Pro Website instead.

    Tap on the MDVR-J400 device you wish to view footage for.
    Tap on the  icon.
    Tap on the  icon
    The WiFi of the device will turn on.
    Take note of the SSID & Password
    Go to your WiFi networks on your phone.
    Join the WiFi network whose SSID matches the previous step.
    Select FrontCam (Main, street facing camera) or InwardCam (Secondary, driver facing camera).
    Tap on the folder for the Date you wish to view.
    Tap the icon to play the file.

    Tap on the icon to expand the options for the file.
    Tap the icon to download the clip.

    Tap on the  icon to view the downloaded clips, or view them in your phone's storage

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    Alerts & Events

    The MDVR-J400 can be configured to create an alert if particular behaviour is observed. The alert details and location can be viewed on the Tracksolid Pro App. You can also choose to upload video from one or more of the cameras to the cloud for an event.

    Alert/Event examples:

    • SOS Alert (SOS Button is pressed)
    • Driving Behaviour Alert (Harsh Acceleration, Break Deceleration, Sharp Turn)
    • Vibration Alert
    • Crash Alert
    • Geofence Alert (Alert when the vehicle enters a Geofence (Pre-defined area on map))
    • Fatigue Driving
    • Power Off
    • Low External Power

    View Alert History & Details

    1. Tap on  to open the Alert List.
    2. Tap on the Alert you wish to view more information for.
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    View Uploaded Event Videos

    To view the event videos, navigate to  > then tap on the video tab.
    Tap on the file to download it. Once it has been downloaded, tap on it again to play the video.

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    Configure Alerts and Event Video Uploads

    To configure Event video uploads, navigate to  > > .

    1. Tap on the event type you wish to configure (Crash Alert is used in the example above).
    2. Toggle on the Upload Video option and set Video Camera to the Camera you wish to upload footage from.
    3. Tap Save when finished.
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    How to Change the 'Overspeed' Alert Threshold

    1. Navigate to  > > .
    2. Select the Speeding Option.
    3. Set the speed to the speed you wish to start receiving alerts at.
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    Tracksolid Pro Website

    The Tracksolid Pro Website is located at https://hk.tracksolidpro.com/mainFrame.
    The Tracksolid Pro Website can be used to view Location and Trip History, Live & Recorded Video and Event & Alerts History & Video.

    Location & Trip History

    The MDVR-J400 will display the vehicles current GPS location, as well as other details such as current speed. It will also record any driving done as a 'trip' which can be viewed later in the Tracksolid Pro website.

    View Current Location & Device Details

    Navigate to Monitor > Objects to view the current location of the MDVR-J400.

    1. Left-click on the Vehicle in the Device List to display the current location, speed, etc in the Device Details panel.
    2. You can configure the details shown in Device Details by clicking .
    3. To Change the Map type (Street, Satellite, Terrain, etc), click the  Map button and select the Map type you wish to use.
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    View and Playback Trip History

    Navigate to Monitor > Tracks to view the Trip History for your the MDVR-J400.

    1. Select the Vehicle in Vehicle Selection, then use the Filter Trip Time Period section to select the days you wish to view the Trips for.
    2. Click  to load the Trips for the Vehicle & Time Period selected.
    3. View the Trip List. You can expand the list to see all of the trips. Click on a trip to view it on the Trip Map.
    4. Select in the Trip Playback Settings to start playback of the trip on the Trip Map.
    5. To Change the Map type (Street, Satellite, Terrain, etc), click the  Map button and select the Map type you wish to use.

       
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    Live & Recorded Video

    The MDVR-J400 has an external front facing camera, and an internal driver facing camera. 
    When the vehicle's ignition is on, the external and internal cameras will record footage to the MicroSD card installed in the MDVR-J400 and the internal flash memory. If an event happens (Crash, vibration, etc) footage will be uploaded to the cloud and can be viewed in the even history if it has been configured.

    View Live Video Feed

    Navigate to Video > Live to view the live video feed of both cameras.

    1. Select the Vehicle in Device Selection.
    2. In the Camera Selection section tick the CH1 to view the External camera and CH2 to view the internal camera.
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    View and Export Recorded Video

    Video Playback Options
    Step Forward Step Backward
    Play/Pause Mute/Unmute Audio
    Fullscreen Video

    Navigate to Video > History to view footage recorded to the MicroSD card installed in the MDVR-J400.

    1. Select the Vehicle in Device Selection.
    2. Select the Channel in Channel Selection. CH1 is the External Camera, CH2 is the Internal Camera
    3. Select the Date you wish to view the footage for in Date Selection.
    4. Click  to load footage from the MDVR-J400. If the vehicle is currently off, it will take a while to load as the MDVR-J400 will need to wake up.
    5. The Footage Timeline will display the recorded footage in blue. Click anywhere on the timeline to playback footage from that time, or select  to play from the earliest recorded footage of the day.
    6. To download footage, Click in the Export Options.
    7. Select the time period you wish to retrieve footage from to expand it, then select the button for the file you wish to download. This will upload the footage to the Tracksolid Pro website for your to download.
    8. Select in the Export Options
    9. Once the Status for the file says Upload Succeeded, Select the button to download the file to your computer.
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    Alerts & Events

    The MDVR-J400 can be configured to create an alert if particular behaviour is observed. The alert details and location can be viewed on the Tracksolid Pro Website. You can also choose to upload video from one or more of the cameras to the cloud for an event.

    Alert/Event examples:

    • SOS Alert (SOS Button is pressed)
    • Driving Behaviour Alert (Harsh Acceleration, Break Deceleration, Sharp Turn)
    • Vibration Alert
    • Crash Alert
    • Geofence Alert (Alert when the vehicle enters a Geofence (Pre-defined area on map))
    • Fatigue Driving
    • Power Off
    • Low External Power

    View Alert History & Details

    Navigate to Monitor > Alerts to view the Alert History of the MDVR-J400.

    1. Select the Vehicle in the Vehicle Selection to view the Alert history. You can filter the results by Date and Alert Type.
    2. Click  to load the Alerts for the Vehicle & Time Period selected.
    3. Click on an Alert to view detailed information (Description, Location of Alert & Time/Date) in the Alert Panel section and the location of the alert in the Alert Location Map.
    4. To Change the Map type (Street, Satellite, Terrain, etc), click the  Map button and select the Map type you wish to use.

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    View Uploaded Event Videos

    Navigate to Video > Event to view the uploaded Event Videos.

    1. Select the Vehicle in Device Selection.
    2. Choose an Event Type and Time Period with the Event Type and Time Filters.
    3. Click  to load the Events for the Vehicle & Time Period selected.
    4. Click on an Event in the Event Listto view the video.
      Event Playback Options
      Step Forward Step Backward
      Play/Pause Mute/Unmute Audio
      Switch Camera Download Footage
      Fullscreen Video Go to Trip Playback
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    Configure Alerts and Event Video Uploads

    Navigate to Video > Setting to configure Alerts and choose which events will upload Video to the cloud.

    1. Select the Vehicle in Device Selection to bring up the Event/Alert settings.
    2. For each Alert type you wish to utilise, set the toggle switch to .
    3. Select the camera (External, Internal or External + Inward) you wish to upload footage from.
    4. Click  to confirm your changes.
    Delete

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