When the modem is replaced, you need to reconnect the AW1 Plus alarm hub to the network as shown below:
1. On the home page go to the settings page
2. Tap on More
3. Click on Network Configuration
4. Tap on Reconfiguration.
- If this does not work, please tap on the 3-dot bar on the Hub page, then tap on wheel icon to go to the “Settings” page.
- Tap on “My Hub”, then tap on “Delete Hub” to remove the alarm panel.
- Go ack to the Hub page, tap on the 3-bar to go to “My Devices”, then tap on “+” icon and select “WiFi Alarm System”
- Following the step-by-step instructions on the app screen to add the alarm panel back to the app.