Cornick Help Center

    DMSS "DNS" Fix

    May 24th, 2021

    On some Android phones that are experiencing issues live viewing or playing back footage, follow the steps below to manually set a DNS address to the phone.

    These phones that are experiencing issues are due to certain network providers

    1. Open "Settings".

    2. Select "Connections"

    3. Select "More Connection Settings".

    4. Select "Private Settings".

    5. In the "Private DNS prover hostname" field, enter "dns.google", then select "Save".


    Was this article helpful?

    Send feedback

    Can’t find what you’re looking for?

    Our customer care team is here for you.

    Contact Support