On some Android phones that are experiencing issues live viewing or playing back footage, follow the steps below to manually set a DNS address to the phone.
These phones that are experiencing issues are due to certain network providers
1. Open "Settings".
2. Select "Connections"
3. Select "More Connection Settings".
4. Select "Private Settings".
5. In the "Private DNS prover hostname" field, enter "dns.google", then select "Save".